Questions and answers
How do the four visits work?
Your membership holds one visit in each season: spring from March to May, summer from June to August, fall from September to November and winter from December to February. Book yours any time within those months.
What is in each visit?
The steam room, the warm pool, a treatment chosen for the season and a long rest in the lounge with tea. A visit takes about three hours.
Can I choose a different treatment?
Yes. Each season has a treatment set for it, and you can swap it for another of the same length from the menu.
Can I move a visit?
Tell us at least 48 hours ahead and we will move it. A visit you can't use in its season can be made up in the first weeks of the next, if there is room.
Can two of us join?
Seasons for Two covers two guests, side by side, with two therapists. Call the front desk and we will match two schedules.
Can I give a membership?
Yes. A Year Given is four seasons for someone else, sent by email or ready at the desk. They choose the dates.
How do I end a membership?
Tell us at least 30 days before your renewal date and it ends with its term. We write to you before that day.
What if I miss a season?
A visit you can't use in its season can be made up in the first weeks of the next, if there is room. Call us early and we will find a time.
Who can use the steam room and warm pool?
Guests 18 and older. If you are pregnant, have a heart condition or have been told to take care with heat, ask your doctor first.
Can I leave my phone in the lounge?
Please keep it in your locker or on silent. The lounge and the rooms are kept quiet, and there are no photos where guests are changing or resting.
Do you take walk-ins?
Most visits are booked ahead, but if there is an opening we will fit you in. Call the front desk first.
Ask us something else
Send a note and the front desk will reply. To book, choose a time online.